FAQ

Q: What types of jewelry do you offer?
A: We offer a range of custom jewelry including rings, necklaces, bracelets, and earrings. Each piece can be made using breast milk or cremated remains.

Q: How do I order a custom piece?
A: Start by contacting us via email or phone to discuss your wishes. We’ll guide you through the process, including sending you a secure collection kit for your materials.

Q: How do I send my breast milk or cremated remains?
A: We provide a secure collection kit with detailed instructions for safely sending your breast milk or cremated remains to us.

Q: How long does it take to create my jewelry?
A: The creation process typically takes 4-6 weeks from the time we receive your materials. We’ll keep you updated throughout the process.

Q: Can I customize my jewelry?
A: Yes, we offer various customization options to make your piece uniquely yours. During the consultation, we’ll discuss the available options.

Q: What if I need to make changes to my order?
A: Please contact us as soon as possible if you need to make any changes. We will do our best to accommodate your requests.

Q: How will my jewelry be shipped?
A: Once your jewelry is complete, it will be carefully packaged and shipped to you using a secure and reliable method. We will provide tracking information for your convenience.

Q: What is your return policy?
A: Due to the personalized nature of our jewelry, we do not offer returns or exchanges. However, if there are any issues with your order, please contact us, and we will work to resolve them.

If you have any other questions or need further assistance, please don’t hesitate to reach out to us. We’re here to help!